We are pleased to invite you to a special Enhance Family Day Care Educator Zoom Meeting next Tuesday 28 March at 7pm, hosted by Meegan Walsh and our Support Team.
Our agenda for Tuesday night is as follows:
New Enhance branding reveal Educator Policy and Training Handbook rollout
We are pleased to invite you to our first Enhance Family Day Care Educator Representative Group (ERG) Zoom Meeting for 2023 on Monday 6 March at 7pm, hosted by Meg Walsh and our Enhance FDC Support Team.
Please note this meeting is a once off and may be our only meeting to be hosted during evening hours this year.
We are pleased to share the agenda for Monday night as follows: ERG Meetings | frequency and format The voice of our Educators | how you can share your voice, without adding more work to an already active Educators' week? Educator support and a collaborative community of practice Educator Policy and Training Handbook Rollout Register for the meeting I look forward to meeting you online and working in partnership with you this year!
Kind regards Meegan Walsh General Manager, Children Services
Educator Alert | Emergency procedures
Emergency closure procedures
In the lead up to the festive season and the Enhance Family Day Care office closures, it is vitally important to ensure you are supported and prepared in the event of an emergency.
The Enhance FDC offices will be closed from Saturday 24 December 2022, to Sunday 8 January 2023, in celebration of the holiday season. If you experience an emergency during this closure period, please contact us via our emergency number, 07 3899 1655.
Emergency situations include:
When a child visits a doctor or the hospital due to an incident that occurred whilst in care.
The health and wellbeing of an Educator is affected and cannot work.
A confirmed case or close contact of COVID-19.
The closure of an Educator's service due to a natural disaster or if directed by Queensland Health.
Non-emergency situations include:
Enrolments of new children.
Changes in booking requests.
PIN issues or Harmony issues (please use paper timesheets if required).
The on call process for the holiday season involves:
Confirm the event as an emergency situation by referring to the above list.
Contact the Enhance emergency number (07 3899 1655).
Explain the situation and await assistance regarding appropriate action.
If an emergency was to occur i.e. a bushfire or flood, Enhance Family Day Care will make the decision to close a service, if schools in the area are also closed. If you have received an order to evacuate, or other warnings from an emergency service, please evacuate immediately and inform your Enhance service as soon as it is safe to do so.
In the event of an emergency, our primary concern is to ensure you, all children, families and the local community are safe. If our office is ordered to evacuate, you will receive an email from us informing you of our whereabouts.
Bushfires and Asthma Smoke from bushfires is a common trigger among children and adults with respiratory conditions, like asthma. In the event of an emergency, such as bushfires, it is vital to understand the risks and know how to take appropriate action. Asthma Australia has some helpful tips on how to minimise the effect of bushfire smoke, which can be accessed by clicking the button below:
Taking care this storm season With storm and cyclone season approaching, it is important to know what to do in the event of a natural disaster, this includes having emergency kits and plans in place. If you require assistance, please contact your Service.
For general information and resources on how to stay safe during a storm, please visit the Queensland Government's Get Ready Queensland website by clicking the button below:
R U OK? Mateship Manual The new R U OK? Mateship Manual provides guidance and tips to help you support a family member, friend, neighbour or workmate affected by a natural disaster or an emergency now and into the future.
Find out how you can help someone who's doing it tough because of a natural disaster or emergency by clicking on the button below:
I thank you in advance for your assistance in upholding these processes for the duration of the holiday period.
Kind regards
Cathy Cahill
General Manager, Children Services
Educator Alert | Regional Meeting Invitation
Wednesday 30 November at 7pm
We are pleased to invite you to the final, combined Enhance Family Day Care and Capricornia In Home Care, Regional Meeting for 2022. Join us, via Zoom, on Wednesday 30 November at 7pm, hosted by Cathy Cahill, General Manager Children Services.
These virtual meetings will keep you up to date with service happenings and current Quality Focus areas.
We are pleased to share the meeting agenda for next Wednesday night, as follows:
Once registered, you will receive an email containing information on how to join the meeting.
We look forward to seeing you online next week!
Kind regards
Cathy Cahill
Children Services General Manager
Educator Alert | Educator Survey
We want to hear from you!
Complete the Educator survey
What matters most to you?
As we plan for 2023, we would like to know how we can best support you and your family day care.
Please complete the short survey below to let us know, confidentially if you so choose, how we can improve our service. We value your input, so please be honest and consider your responses.
We encourage you to complete the survey by Wednesday 7 December by clicking on the button below:
Findings from the survey will be presented to you during our next Educator meeting.
Your families will also be asked to complete a survey to inform us on how we can improve our service in 2023. Please encourage your families to provide their feedback via the family survey.
In celebration of the holiday season, the Enhance Family Day Care offices will be closed from Monday 26 December 2022, reopening on Monday 9 January 2023. We ask that you review the following checklist, including deadlines, to ensure we can action any work required in preparation for the new year and to maintain Child Care Subsidy (CCS) and Family Assistance Law compliance.
It is important to discuss care requirements with your Educator regarding the holiday period, at your earliest convenience. Please ensure you communicate with your Educator to let them know when your child/ren will be absent from care and to find out when they will be closed for operation, allowing both parties to make appropriate arrangements.
Please find our checklist and deadlines for the holiday season below, outlining tasks relating to care from Monday 26 December 2022 to Monday 9 January 2023:
We thank you for your support and assistance in preparing for the end of year by meeting these deadlines. We trust you and your child/ren have enjoyed their time at family day care throughout the year. From our family to yours, we wish you a safe and happy festive season!
